Bessie Braddock: Sir, you are drunk!
Winston Churchill: Madam, you are ugly. In the morning I shall be sober.
Few things make a person uglier than a frown or a dour face. While there's no etiquette rule that says you have to walk around with a smile on your face, there are plenty of reasons why it could make your life a lot simpler.
I recently went into a restaurant where the woman serving was obviously having a bad day. It was written all over her face. The customer in front of me was asking a lot of questions, and even though the server answered them ok, her face told a different story. The customer ended up leaving and I'm sure it'll be a while before she returns...if ever. The server kept insisting that she'd done nothing wrong; until the man behind me ended all further conversation. "You need to fix your face," he said. "You may not have been rude in tone, but your expression speaks just as loudly."
So, as you move through the world, remember that sometimes it's not what you say nor how you say it, it's how your face says it. Lol.
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